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Disciplinary Guidelines

If a complaint is submitted regarding a TrackRace staff member violating this Code of Conduct, members of the Internal Affairs and Staffing **Department **will conduct a formal investigation. Investigations may include:
  • Evidence collection (logs, recordings, screenshots)
  • Statements from involved parties
  • Review of staff actions and decisions
During an active investigation, the staff member may be placed on temporary suspension from all TrackRace-related duties. This is not an admission of guilt and remains in effect until the investigation is concluded. Once completed, Internal Affairs will determine the appropriate disciplinary action based on the findings. Any arguments, harassment, or misconduct involving TrackRace—whether in-game, on Discord, or externally—may result in immediate termination. Toxic group chats, defamation, or “shittalking” involving TrackRace, its staff, or its community are strictly prohibited and may result in an unappealable termination.

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Reporting Misconduct

If you feel harassed, abused, or unfairly treated, you must submit a report through TrackRace’s official support or ticketing system. Do not privately message random staff members, as this may prevent the issue from being handled properly.

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Disciplinary Appeals

Staff members who believe they have been unfairly warned, suspended, demoted, or terminated may submit an appeal through official TrackRace channels.
  • Appeals from Senior Management are handled internally by Executive-level staff.
  • Appeals from Track Crew or Moderators must be submitted through the official appeal form.
All appeal decisions are final once reviewed.

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Punishment Levels

Disciplinary actions may include:
  • Informal Warning – Minor issues, not formally logged.
  • Formal Warning – Logged disciplinary action for serious or repeated violations.
  • Suspension – Temporary removal from staff duties and permissions.
  • Demotion – Reduction in rank due to incompetence or misconduct.
  • Termination – Removal from TrackRace staff roles.
Repeated offences or refusal to correct behaviour will significantly increase the likelihood of termination.

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Professionalism Expectations

All TrackRace staff members are expected to behave professionally, maturely, and respectfully at all times.

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In-Game Professionalism

  • Follow instructions from higher-ranked staff at all times.
  • Do not abuse admin tools, commands, or permissions.
  • Treat all players fairly and without bias.
  • Maintain realistic and immersive roleplay where applicable.
  • Ask for assistance when unsure how to handle a situation.
  • Follow the Roblox Terms of Service at all times.

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Communication Standards

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Public Communications (In-Game, Discord, Social Platforms)

  • Maintain respectful and appropriate language.
  • Do not argue publicly with players or staff.
  • Avoid defamatory remarks about other games or communities.
  • Escalate situations to TrackRace Management if they become unmanageable.
Public arguments, regardless of rank, may result in termination.

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Staff-Only Communications

  • Do not leak internal messages, logs, or discussions.
  • Disputes must be handled privately and professionally.
  • Harassment, intimidation, or bullying is strictly prohibited.
  • Confidential matters must remain within authorised channels.
Management must not discuss disciplinary outcomes involving other staff members unless authorised.

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Confidentiality Policy

All TrackRace internal information is confidential and must not be shared outside authorised channels. This includes (but is not limited to):
  • Internal staff communications
  • Logs, moderation tools, and systems
  • Operational or developmental information
  • Personal information about other staff members
Confidentiality obligations continue after termination or resignation.

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Uniforms & Appearance

Staff members must wear appropriate TrackRace staff uniforms or identifiers while on duty. Unrealistic, inappropriate, or immersion-breaking avatars or accessories are prohibited unless approved by Management. Failure to comply may result in disciplinary action.

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Activity & Availability

  • Track Crew have no fixed activity quota.
  • Management and Senior Management are expected to maintain consistent activity.
  • Leave of Absence (LOA) requests must be submitted when extended inactivity is expected.

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Competitor Policy

TrackRace staff may be involved with other Roblox groups unless it negatively impacts their performance or creates a conflict of interest.

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Conclusion

All staff members are required to follow this Staff Code of Conduct. These guidelines exist to maintain professionalism, fairness, and a positive experience for all players and staff. If you witness or experience misconduct, report it through the official TrackRace support system. All reports will be reviewed fairly and confidentially.